User Operations | User Lifecycle and VIP
About BingX
- A leading crypto exchange since 2018
- With 20 million registered users worldwide
- Official crypto exchange partner of Chelsea FC
- User-First, reliable, innovative, and diversified
- List over 1,000 spot trading pairs
- Offer over 300 futures trading pairs
- Integrate with over 80 public chain ecosystems
- Rank top on CoinMarketCap and CoinGecko
- TradingView's Best Crypto Exchange for 2021, 2022 & 2023
- A gateway for the next billion crypto users
Founded in 2018, BingX is a leading cryptocurrency exchange, serving over 20 million users worldwide. BingX offers diversified products and services, including spot, derivatives, copy trading, and asset management – all designed for the evolving needs of users, from beginners to professionals.
BingX is committed to providing a trustworthy platform that empowers users with innovative tools and features to elevate their trading proficiency.
Our current vacancy | Full-time | Long-term | REMOTE
Responsibilities
- Enhancing user lifecycle management for target business segments based on data analysis and growth requirements
- Developing and implementing user activation and retention strategies, continuously optimizing through experimentation
- Understanding pain points and needs of VIP/large clients, refining the platform's VIP/large client service system to enhance satisfaction and loyalty
- Collaborating with Product, Operations, and Technology teams to integrate resources, track data continuously, and achieve business growth objectives
Requirements and skills
- 3-6 years of experience in the field, with preference given to those with experience in cryptocurrency or brokerage-related roles
- Strong business acumen and ability to integrate resources effectively, demonstrating excellent cross-departmental communication skills
- Excellent business thinking, logical analysis, and systematic planning skills
- High sensitivity to data, with the ability to quickly understand changes in the business environment and customer needs
- Bilingual in English and Chinese will be highly advantageous
Working at BingX
- Join an international and diversified team
- Great career development in a fast-growing company
- Be part of the future of finance technology and achieve meaningful goals
- Competitive market salary and fully remote/work-from-home flexibility
- Flexibility to observe your local holiday calendar, alongside additional benefits
- Department
- Operation Department
- Locations
- SEA & SA, APAC
- Remote status
- Fully Remote
About BingX
Founded in 2018, BingX is a global cryptocurrency exchange, with coverage in Asia, Oceania, Europe, and South America. BingX has also registered or obtained the applicable regulatory approvals to operate in countries where it provides its services – holding licenses and registration certificates from the Australian Transaction Reports and Analysis Centre (AUSTRAC) and the Lithuanian Financial Crime Investigation Service.
BingX offers diversified products and services, including spot, derivatives, copy trading, and asset management – all designed for evolving needs of users, from beginners to professionals.
BingX is committed to providing a trustworthy platform that empowers users with innovative tools and features to elevate their trading proficiency.