User Operations | User Lifecycle and VIP
About BingX
- A leading crypto exchange.
- More than 10 million registered users worldwide.
- 750+ spot trading currencies and 400+ futures targets.
- 17,000+ elite traders, with 600 million+ cumulative copy trading orders.
- Top ranking exchange on CoinMarketCap and CoinGecko.
- We aim to build a gateway for the next billion crypto users.
Founded in 2018, BingX is a leading cryptocurrency exchange serving global users. BingX offers diversified products and services, including spot, derivatives, copy trading, and asset management – all designed for evolving needs of users, from beginners to professionals.
BingX is committed to providing a trustworthy platform that empowers users with innovative tools and features to elevate their trading proficiency.
Our current vacancy | Full-time | Long-term | REMOTE
Responsibilities
- Enhancing user lifecycle management for target business segments based on data analysis and growth requirements
- Developing and implementing user activation and retention strategies, continuously optimizing through experimentation
- Understanding pain points and needs of VIP/large clients, refining the platform's VIP/large client service system to enhance satisfaction and loyalty
- Collaborating with Product, Operations, and Technology teams to integrate resources, track data continuously, and achieve business growth objectives
Requirements and skills
- 3-6 years of experience in the field, with preference given to those with experience in cryptocurrency or brokerage-related roles
- Strong business acumen and ability to integrate resources effectively, demonstrating excellent cross-departmental communication skills
- Excellent business thinking, logical analysis, and systematic planning skills
- High sensitivity to data, with the ability to quickly understand changes in the business environment and customer needs
- Bilingual in English and Chinese will be highly advantageous
Working at BingX
- Be part of the future of finance technology and achieve meaningful goal
- Great career development in a fast-growing company
- Market competitive salary
- Fully remote / work-from-home
- Follow your local vacation and other benefits
- Professional development
- Join an international and diversified team
- Department
- Operation Department
- Locations
- APAC, SEA & SA
- Remote status
- Fully Remote
About BingX
Founded in 2018, BingX is a leading cryptocurrency exchange, serving over 5 million users worldwide. BingX offers diversified products and services, including spot, derivatives, copy trading, and asset management – all designed for the evolving needs of users, from beginners to professionals.
BingX is committed to providing a trustworthy platform that empowers users with innovative tools and features to elevate their trading proficiency.
User Operations | User Lifecycle and VIP
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