Operation Department
·
SEA & SA, APAC
·
Fully Remote
User Operations | User Lifecycle and VIP
About BingX
- A leading crypto exchange since 2018
- With 20 million registered users worldwide
- Official crypto exchange partner of Chelsea FC
- User-First, reliable, innovative, and diversified
- List over 1,000 spot trading pairs
- Offer over 300 futures trading pairs
- Integrate with over 80 public chain ecosystems
- Rank top on CoinMarketCap and CoinGecko
- TradingView's Best Crypto Exchange for 2021, 2022 & 2023
- A gateway for the next billion crypto users
Founded in 2018, BingX is a leading cryptocurrency exchange, serving over 20 million users worldwide. BingX offers diversified products and services, including spot, derivatives, copy trading, and asset management – all designed for the evolving needs of users, from beginners to professionals.
BingX is committed to providing a trustworthy platform that empowers users with innovative tools and features to elevate their trading proficiency.
Our current vacancy | Full-time | Long-term | REMOTE
Responsibilities
- Enhancing user lifecycle management for target business segments based on data analysis and growth requirements
- Developing and implementing user activation and retention strategies, continuously optimizing through experimentation
- Understanding pain points and needs of VIP/large clients, refining the platform's VIP/large client service system to enhance satisfaction and loyalty
- Collaborating with Product, Operations, and Technology teams to integrate resources, track data continuously, and achieve business growth objectives
Requirements and skills
- 3-6 years of experience in the field, with preference given to those with experience in cryptocurrency or brokerage-related roles
- Strong business acumen and ability to integrate resources effectively, demonstrating excellent cross-departmental communication skills
- Excellent business thinking, logical analysis, and systematic planning skills
- High sensitivity to data, with the ability to quickly understand changes in the business environment and customer needs
- Bilingual in English and Chinese will be highly advantageous
Working at BingX
- Join an international and diversified team
- Great career development in a fast-growing company
- Be part of the future of finance technology and achieve meaningful goals
- Competitive market salary and fully remote/work-from-home flexibility
- Flexibility to observe your local holiday calendar, alongside additional benefits
- Department
- Operation Department
- Locations
- SEA & SA, APAC
- Remote status
- Fully Remote
About BingX
BingX | Empowering the Future of Crypto